Course Curriculum:

1. Medical Terminology and Anatomy:
   • Learn essential medical terms and their application in healthcare settings.
   • Gain understanding of human anatomy and physiology to communicate effectively with medical professionals.
2. Administrative Skills:
   • Develop proficiency in computer fundamentals, including Microsoft Word, Excel, and PowerPoint.
   • Enhance keyboarding skills to increase speed and accuracy in data entry.
   • Learn professional communication techniques for written and verbal interactions.
3. Medical Office Procedures:
   • Understand medical office operations, including appointment scheduling, patient registration, and billing processes.
   • Familiarize with medical record management and confidentiality protocols.
   • Learn to handle administrative tasks such as fax, email, and phone communication effectively.
4. Medical Transcription and Documentation:
   • Master medical transcription techniques to accurately transcribe dictated medical documents.
   • Gain proficiency in creating and editing medical records, reports, and correspondence.
5. Medical Billing and Coding:
   • Explore medical billing procedures and coding systems, including OHIP billing regulations.
   • Understand insurance claims processing and documentation requirements.
6. Electronic Health Records (EHR) Management:
   • Learn to navigate and utilize electronic health record (EHR) systems for efficient data management.
   • Ensure compliance with privacy regulations and maintain the integrity of patient records.
7. Professional Skills and Ethics:
   • Develop interpersonal skills for effective interaction with patients, colleagues, and healthcare professionals.
   • Understand ethical considerations and legal responsibilities in medical office administration.
8. Practicum Placement:
   • Apply theoretical knowledge and skills in a real-world medical office environment during a supervised practicum placement.
   • Gain valuable hands-on experience and build professional networks for future career opportunities.

Program Delivery:

The Medical Office Administration Diploma Program is offered in both full-time and part-time formats to accommodate students’ schedules. Classes are available in traditional in-class settings as well as online, providing flexibility and accessibility. Our experienced instructors ensure personalized instruction and support throughout the program.